The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 27, 2011
Filed:
May. 22, 2008
Stefan B. Edlund, San Jose, CA (US);
Joshua W. Hui, San Jose, CA (US);
Christopher M. Johnson, Oakland, CA (US);
Stefan B. Edlund, San Jose, CA (US);
Joshua W. Hui, San Jose, CA (US);
Christopher M. Johnson, Oakland, CA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method and system for supervising electronic text messages in an enterprise allows for storing organizational information related to the enterprise, identifying a source and a target of the electronic text message, invoking communication screens between the identified source and target, each of the invoked communication screens being determined by the organizational information for the identified source and target, analyzing the electronic text message by a set of rules corresponding to said invoked communication screens to provide a supervisory score, and applying supervisory action to the electronic text message based on the supervisory score, including any of blocking transmission, redirecting the electronic text message to a supervisor or a supervisory file, and copying the electronic text message to the supervisory file.