The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 20, 2011
Filed:
Jan. 26, 2010
Applicants:
Brian Marquette, Longmont, CO (US);
Michael Clark, Boulder, CO (US);
Charles Corfield, Boulder, CO (US);
Inventors:
Brian Marquette, Longmont, CO (US);
Michael Clark, Boulder, CO (US);
Charles Corfield, Boulder, CO (US);
Assignee:
nVoq Incorporated, Boulder, CO (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/00 (2006.01); H04M 3/42 (2006.01);
U.S. Cl.
CPC ...
Abstract
A call center environment is provided that allows a customer service representative to populate a workstation display screen with data using either keystrokes or voice input. The voice input is provided to the workstation using a voice overlay and voice platform to convert audio into data usable by the workstation to populate the screen.