The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 06, 2011
Filed:
Oct. 26, 2004
Nicolita Papa, Olathe, KS (US);
Satishkumar Sadagopan, Olathe, KS (US);
Nicolita Papa, Olathe, KS (US);
Satishkumar Sadagopan, Olathe, KS (US);
Sprint Communications Company L.P., Overland Park, KS (US);
Abstract
Systems and methods are provided for monitoring events impacting service in a network communications system. One embodiment includes monitoring an event data structure for one or more events. The events are based on faulty network components in the communications system. One or more tickets based on the events are created. The tickets may be used to address the events. Further, creating one or more lists of network components impacted by the events, and, based on the lists of impacted network components, correlating the tickets one to another. Finally, based on the correlation, updating the events in the event data structure.