The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 30, 2011
Filed:
Mar. 03, 2008
Denilson Nastacio, Apex, NC (US);
Richard Trotter, Cary, NC (US);
Michael L. Wamboldt, Garner, NC (US);
Denilson Nastacio, Apex, NC (US);
Richard Trotter, Cary, NC (US);
Michael L. Wamboldt, Garner, NC (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A computer program product for problem isolation through a weighted search of knowledge bases includes computer useable program code that generates an aggregate relevance index which ranks the search results. The aggregate relevance index is calculated using a measure of relevance of each of said pertinent documents across all keyword searches. A method for problem isolation through the weighted search of knowledge bases comprises searching knowledge bases using extracted keywords to identify pertinent documents contained within said knowledge databases; and generating a global rank associated with each of the pertinent documents, the global rank being calculated using a measure of the relevance of each of the pertinent documents across all keyword searches and a measure of the relevance of each of the keywords to the records as a whole.