The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 23, 2011
Filed:
Jul. 11, 2006
Balagurunathan Balasubramanian, Irving, TX (US);
Rudi Himawan, Grand Prairie, TX (US);
Bharath N. Kuruvalli, Irving, TX (US);
Richard R. Perez, Euless, TX (US);
Balagurunathan Balasubramanian, Irving, TX (US);
Rudi Himawan, Grand Prairie, TX (US);
Bharath N. Kuruvalli, Irving, TX (US);
Richard R. Perez, Euless, TX (US);
Sprint Communications Company L.P., Overland Park, KS (US);
Abstract
A computer implemented method is provided for detecting potential fraud or unauthorized activity when resetting an application password in an application in which a computer system including a call center dashboard system and a fraud detection interface. The method includes the steps of initiating the resetting of a user's application password for an application. The method further includes the steps of determining when an application ID is duplicated in the call center dashboard data store for the application and preparing an error report when the application ID is duplicated in the data store. The method also includes the steps of submitting a reset password for the application using the password criteria of the application. The method further includes the steps of storing the reset password in the user profile of the user when the application ID is not duplicated and the password conforms to the password criteria.