The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 02, 2011
Filed:
Nov. 07, 2008
Gaurav Agarwal, Sunnyvale, CA (US);
Ryan Iwahashi, Sunnyvale, CA (US);
Gaurav Agarwal, Sunnyvale, CA (US);
Ryan Iwahashi, Sunnyvale, CA (US);
NetApp, Inc., Sunnyvale, CA (US);
Abstract
A system and method for providing autosupport functionality to a security system is provided. An event generator generates an event and passes the newly generated event to a system log (syslog) module and marks the event as being associated with an autosupport facility. The syslog module then forwards the new event to an event router, which determines that the new event is associated with the autosupport facility and should be forwarded to an autosupport daemon. The autosupport daemon examines the current state of its queue and determines whether a free slot exists for the newly received event notification. Should no free slot exist, the autosupport daemon logs the event with no further action being performed. However, should a free slot exist, the autosupport daemon initiates a child process to notify a pre-configured set of recipients of the event.