The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 19, 2011
Filed:
Mar. 03, 2006
Balan Subramanian, Cary, NC (US);
Deepa Srinivasan, Cary, NC (US);
Mohamad Reza Salahshoor, Raleigh, NC (US);
Balan Subramanian, Cary, NC (US);
Deepa Srinivasan, Cary, NC (US);
Mohamad Reza Salahshoor, Raleigh, NC (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Communicating across channels with emotion preservation includes: receiving, by a processor in a communication device, a voice communication; analyzing, by the processor in the communication device, the voice communication for first emotion content; analyzing, by the processor in the communication device, textual content of the voice communication for second emotion content; and marking up, by the processor in the communication device, the textual content with emotion metadata for one of the first emotion content and the second emotion content.