The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 05, 2011

Filed:

Mar. 19, 2008
Applicants:

Yiu-ming Leung, Kirkland, WA (US);

Jisun Park, Bellevue, WA (US);

Boru Yan, Beijing, CN;

Vincent Allio, Beijing, CN;

Haoran Zheng, Beijing, CN;

Jay Herbison, Beijing, CN;

Inventors:

Yiu-Ming Leung, Kirkland, WA (US);

Jisun Park, Bellevue, WA (US);

BoRu Yan, Beijing, CN;

Vincent Allio, Beijing, CN;

Haoran Zheng, Beijing, CN;

Jay Herbison, Beijing, CN;

Assignee:

Microsoft Corporation, Redmond, WA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04J 1/16 (2006.01);
U.S. Cl.
CPC ...
Abstract

Performance of endpoints, client devices and servers within a communication system, is monitored by collecting call quality data from each endpoint. The collected metric data is retrieved periodically from a database, categorized based on endpoint location and metric type, and compared to predefined thresholds for different endpoint types, metric categories, and call configurations. If an alert condition is met indicating a problem with quality of experience in the system, an alert is issued to an administrator.


Find Patent Forward Citations

Loading…