The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 28, 2011
Filed:
Jan. 16, 2009
Thomas S. Brugler, Fuquay-Varina, NC (US);
Todd M. Eischeid, Cary, NC (US);
Mark E. Molander, Cary, NC (US);
Kerry A. Ortega, Raleigh, NC (US);
Thomas S. Brugler, Fuquay-Varina, NC (US);
Todd M. Eischeid, Cary, NC (US);
Mark E. Molander, Cary, NC (US);
Kerry A. Ortega, Raleigh, NC (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
An event log system for capturing event information associated with error events occurring within a computer system. The event log system includes an event log displaying error messages associated with the error events captured within the computer system, and displaying inline error resolution information within each error message corresponding to each respective error event. User community information such as links to wiki topics and forum threads are contextually provided for and inline with individual error log entries. Also, action buttons to help the user resolve errors and problems are also contextually provided, as are surfaced links to domain experts within the user community, such as online chat buttons to them.