The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 21, 2011
Filed:
Aug. 29, 2006
Anthony Accardi, Cambridge, MA (US);
Greg Scallan, Hampton, NJ (US);
John Bandhauer, Aptos, CA (US);
Eryk Warren, Montreal, CA;
Anthony Accardi, Cambridge, MA (US);
Greg Scallan, Hampton, NJ (US);
John Bandhauer, Aptos, CA (US);
Eryk Warren, Montreal, CA;
TellMe Networks, Inc., Mountain View, CA (US);
Abstract
A call routing system includes a first set of routers and a second set of routers. The first routers and the second routers implement a same routing scheme based on dynamic distribution parameters. One of the first routers is configured to receive a call and make a first routing decision regarding the call based on the routing scheme and a first set of the dynamic distribution parameters. One of the second routers is configured to make a second routing decision regarding the call based on the routing scheme and a second set of the dynamic distribution parameters.