The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 07, 2011
Filed:
Nov. 30, 2004
Jonathan R Bezeau, Waterloo, CA;
Asanka Jayasuriya, Toronto, CA;
Nicholas R Manson, Kitchener, CA;
Siebel Systems, Inc., San Mateo, CA (US);
Abstract
Embodiments of the invention provide methods and apparatuses for providing hosted highly tailored vertical applications. In accordance with one embodiment, a set of universal configuration options for a customer relationship management application is created and presented to a user. The user selects one or more options from the set of options provided and the selected options are used to automatically configure a tailored customer relationship management application. For one embodiment of the invention multiple incompatible business entities and processes from existing verticals are decomposed to provide a set of configurations options to a customer company. The customer company selects from the provided configuration options and a highly tailored vertical is automatically configured based upon the selected configuration options.