The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 24, 2011
Filed:
Jun. 04, 2007
Yun-cheng Ju, Bellevue, WA (US);
Alejandro Acero, Bellevue, WA (US);
Neal Bernstein, Mercer Island, WA (US);
Geoffrey Zweig, Sammamish, WA (US);
Yun-Cheng Ju, Bellevue, WA (US);
Alejandro Acero, Bellevue, WA (US);
Neal Bernstein, Mercer Island, WA (US);
Geoffrey Zweig, Sammamish, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
A voice interaction system is configured to analyze an utterance and identify inherent attributes that are indicative of a demographic characteristic of the system user that spoke the utterance. The system then selects and presents a personalized response to the user, the response being selected based at least in part on the identified demographic characteristic. In one embodiment, the demographic characteristic is one or more of the caller's age, gender, ethnicity, education level, emotional state, health status and geographic group. In another embodiment, the selection of the response is further based on consideration of corroborative caller data.