The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 17, 2011
Filed:
Jun. 23, 2005
Margaret Malagon, King of Prussia, PA (US);
Veronica Ann Cartier, Alexandria, VA (US);
Jerome Joseph Lanni, Herndon, VA (US);
Ravi Narayan, Honolulu, HI (US);
Sundar Rajan Padmanabhan, Irving, TX (US);
Srinvas Reddy Karra, Hartsdale, NY (US);
Margaret Malagon, King of Prussia, PA (US);
Veronica Ann Cartier, Alexandria, VA (US);
Jerome Joseph Lanni, Herndon, VA (US);
Ravi Narayan, Honolulu, HI (US);
Sundar Rajan Padmanabhan, Irving, TX (US);
Srinvas Reddy Karra, Hartsdale, NY (US);
Verizon Services Corp., Ashburn, VA (US);
Abstract
An Advanced Intelligent Network architecture is used by a first telecommunications service provider having an operator services switch to provide enhanced call processing for operator services calls. The calls received at the operator services switch originate from a second telecommunications service provider, and the first telecommunications service provider provides custom services to the subscribers of the second telecommunication service provider. A call received at the operator services switch triggers the switch to query a control point for instructions, which in turn may query an external service parameter database. The control point instructs the switch to temporarily connect the caller to a peripheral resource providing a custom branding announcement to the caller and a menu of options from which the caller may select popular destinations. After provision of the custom branding announcement and menu, the call to the intelligent peripheral is released and the caller is routed to the appropriate service, which can be a directory assistance service.