Provisioning a phone without involving an administrator

Abstract

A phone is provisioned automatically when a user couples the phone to a network, with minimal (or preferably zero) involvement on part of an administrator to activate the phone. In several embodiments of the invention, when the user couples the phone to a network, a computer associated with the network automatically checks to see if the phone was previously provisioned. If not previously provisioned, the computer automatically records the existence of the phone in a memory of a telephone exchange that is to thereafter provide service to the phone. At this stage a phone number is not yet associated with the phone. In some embodiments, the just-described acts, namely checking and recording of existence are performed without any involvement on part of the administrator. The telephone exchange provides basic service to the new phone as soon as it detects existence of the phone (in its memory). Thereafter, in certain embodiments, the user uses that particular phone to identify himself/herself (and/or an extension number) and in response the computer stores the extension number in the telephone exchange's memory, thereby to enable the phone to receive calls at that extension number. Such automatic provisioning eliminates the need for an administrator to provision the phone.