The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 10, 2011

Filed:

Feb. 14, 2003
Applicants:

Michael S. W. Tovino, Sandy, OR (US);

Olaf D. K. Brandt, Palo Alto, CA (US);

Jeffrey W. Ridley, Santa Clara, CA (US);

Glen K. Okita, Los Altos, CA (US);

Inventors:

Michael S. W. Tovino, Sandy, OR (US);

Olaf D. K. Brandt, Palo Alto, CA (US);

Jeffrey W. Ridley, Santa Clara, CA (US);

Glen K. Okita, Los Altos, CA (US);

Assignee:

Shoretel, Inc., Sunnyvale, CA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 3/048 (2006.01); G06F 15/16 (2006.01); G06F 3/01 (2006.01); G06F 3/00 (2006.01); G06F 13/00 (2006.01); H04M 11/00 (2006.01); H04M 3/42 (2006.01);
U.S. Cl.
CPC ...
Abstract

One or more possibilities that are normally displayed in response to input from a user are augmented with real time information. Displaying real time information for one or more of the possibilities enables the user to take such information into account in deciding whether or not to continue with an action that the user was in the process of performing. For example, if a partial data entry provided by the user is indicative of an extension number to be dialed to place a phone call, and if a telephone call manager that receives the user's input displays call activity indicating that the user's intended callee is already on the phone, the user may decide to wait until the callee becomes available (as indicated by a change in callee's call activity).


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