The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 10, 2011
Filed:
Jun. 05, 2007
Bruce A. Schine, San Leandro, CA (US);
Gerald P. Agnew, Waukesha, WI (US);
Christopher Kallaos, Ballwin, MO (US);
Sujay Kumar Mereddy, Pleasanton, CA (US);
Paul A. Tomalenas, Alamo, CA (US);
Steven P. Smith, Roscoe, IL (US);
David J. Schaefers, Aurora, IL (US);
Bruce A. Schine, San Leandro, CA (US);
Gerald P. Agnew, Waukesha, WI (US);
Christopher Kallaos, Ballwin, MO (US);
Sujay Kumar Mereddy, Pleasanton, CA (US);
Paul A. Tomalenas, Alamo, CA (US);
Steven P. Smith, Roscoe, IL (US);
David J. Schaefers, Aurora, IL (US);
AT&T Intellectual Property I, LP, Reno, NV (US);
Abstract
A system for managing one or more service level agreements associated with a switched metro Ethernet network is disclosed and manages one or more service level agreements associated with a switched metro Ethernet network. The system also includes a service level agreement (SLA) management reporting system (MRS) and a performance engine (PE) data filter coupled to the SLA-MRS. Further, the system includes one or more network elements connected to the PE data filter, wherein the SLA-MRS is configured to receive performance data from the PE data filter and at least partially based on the performance data validate one or more customer claims regarding an SLA violation.