The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 26, 2011
Filed:
Mar. 25, 2009
Allen Louis Gorin, Berkeley Heights, NJ (US);
Irene Langkilde Geary, Los Angeles, CA (US);
Marilyn Ann Walker, Morristown, NJ (US);
Jeremy H. Wright, Warren, NJ (US);
Allen Louis Gorin, Berkeley Heights, NJ (US);
Irene Langkilde Geary, Los Angeles, CA (US);
Marilyn Ann Walker, Morristown, NJ (US);
Jeremy H. Wright, Warren, NJ (US);
AT&T Intellectual Property II, L.P., Reno, NV (US);
Abstract
A natural language understanding monitoring system adapted to conduct an automated dialog with a user. If the system is unable to identify from the automated dialog, to at least a predetermined level of confidence, any one of a plurality of predetermined tasks as being a particular task that the user wants to have performed, the system makes a determination of the value of a probability that further automated dialog will enable the system to identify the particular task, and determines whether or not to conduct further automated dialog with the user, in an attempt to identify the particular task, based on the relative values of the determined probability and a predetermined threshold value. The probability value determination is based on inputs from the user during the automated dialog.