The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 12, 2011
Filed:
Apr. 28, 2004
Thomas E. Creamer, Boca Raton, FL (US);
Victor S. Moore, Boynton Beach, FL (US);
Wendi L. Nusbickel, Boca Raton, FL (US);
Ricardo Dos Santos, Boca Raton, FL (US);
James J. Sliwa, Raleigh, NC (US);
Thomas E. Creamer, Boca Raton, FL (US);
Victor S. Moore, Boynton Beach, FL (US);
Wendi L. Nusbickel, Boca Raton, FL (US);
Ricardo Dos Santos, Boca Raton, FL (US);
James J. Sliwa, Raleigh, NC (US);
Nuance Communications, Inc., Burlington, MA (US);
Abstract
A method for detecting speech utterances within a telephone call can include the steps of initializing a componentized voice server having at least one software-based speech detection routine. At least one previously established parameter can be used to discern a speech detection methodology for handling an incoming call. The software-based speech detection routine can be set in accordance with a select one of the parameters. An indicator of particular one of the parameters can be conveyed to an external speech detection component so that the external speech detection component is set to detect speech for the call in accordance with the conveyed indication. The software-based speech detection routine and/or the external speech detection component can detect a speech utterance for the call. The voice server can perform at least one programmatic action responsive to the detecting of the speech utterance.