The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 29, 2011
Filed:
Aug. 27, 2008
Roman Rapp, Villeneuve-Loubet, FR;
Barbara Bendjama, Cagnes sur mer, FR;
Martin Kaisermayr, Antibes, FR;
Marielle Salinas, Mougins, FR;
Olena Kushakovska, Cannes, FR;
Jean-pierre Djamdji, Nice, FR;
Roman Rapp, Villeneuve-Loubet, FR;
Barbara Bendjama, Cagnes sur mer, FR;
Martin Kaisermayr, Antibes, FR;
Marielle Salinas, Mougins, FR;
Olena Kushakovska, Cannes, FR;
Jean-Pierre Djamdji, Nice, FR;
SAP AG, Walldorf, DE;
Abstract
A context analyzer may be configured to receive, from a software support system associated with a software application associated with multiple architectural layers, an incident report associated with a software incident of the software application. The incident report may include context information associated with the software application at the time of the software incident, the context information being received from a plurality of context providers. An incident model generator may be configured to determine, from parsed context information output by a first context parser and a second context parser, a plurality of entities and links therebetween associated with the software application, and configured to display an incident model that includes the entities and the links and that provides access to the parsed context information on an entity-specific basis.