The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 08, 2011
Filed:
Dec. 28, 2007
Valentina Birsan, Toronto, CA;
Marin Litolu, Toronto, CA;
Kevin Quan, Toronto, CA;
Paul Andrew Solomon Ward, Waterloo, CA;
Valentina Birsan, Toronto, CA;
Marin Litolu, Toronto, CA;
Kevin Quan, Toronto, CA;
Paul Andrew Solomon Ward, Waterloo, CA;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A computer-implemented method, system and computer usable program code for solving an application failure using social collaboration are provided. A search request to search a central repository of knowledge is received. The search request comprises a user identity and an application failure problem to be solved. The central repository of knowledge comprises data regarding attempts to solve an application failure problem compiled from registered users of the central repository of knowledge. A determination is made as to whether the application failure problem to be solved exists in the central repository. If the application failure problem to be solved exists within the central repository, search results for previous attempts at solving the application failure problem are collected. The search results are ranked based on a frequency of access and feedback from users and are grouped according to social groupings defined by the requester. The results are displayed to a requester.