The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 22, 2011
Filed:
Apr. 27, 2005
Applicants:
Nancy Ann Book, Naperville, IL (US);
Carol Shifrin Gruchala, Naperville, IL (US);
Thomas Joseph Mcblain, Arlington Heights, IL (US);
Inventors:
Nancy Ann Book, Naperville, IL (US);
Carol Shifrin Gruchala, Naperville, IL (US);
Thomas Joseph McBlain, Arlington Heights, IL (US);
Assignee:
AT&T Intellectual Property I, L.P., Reno, NV (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/42 (2006.01); H04M 3/00 (2006.01);
U.S. Cl.
CPC ...
Abstract
A subscriber implements and accesses telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The subscriber can create preferences for calls placed to operator assistance.