The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 15, 2011

Filed:

Oct. 31, 2007
Applicants:

Timothy E. Abels, Pflugerville, TX (US);

Brian Janosky, Austin, TX (US);

Inventors:

Timothy E. Abels, Pflugerville, TX (US);

Brian Janosky, Austin, TX (US);

Assignee:

Dell Products L.P., Round Rock, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

In an information handling system (IHS), IHS problem diagnosis and repair includes receiving configuration items of the IHS from a configuration management database, collecting a set of rules and corresponding actions relating to the configuration items of the IHS, the set of rules and corresponding actions collected from an expert system, collecting a prioritization of the set of rules and corresponding actions, filtering the set of rules and corresponding actions per the prioritization and based on a plurality of preferences, and sending the set of rules and corresponding actions to the IHS.


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