The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 15, 2011
Filed:
Sep. 13, 2005
Joshua L. Beard, Washington, DC (US);
Louis C. Foss, Frederick, MD (US);
Nuno D. Pereira, Derwood, MD (US);
Tapas K. Som, Germantown, MD (US);
Robert S. Tabit, Gaithersburg, MD (US);
Joshua L. Beard, Washington, DC (US);
Louis C. Foss, Frederick, MD (US);
Nuno D. Pereira, Derwood, MD (US);
Tapas K. Som, Germantown, MD (US);
Robert S. Tabit, Gaithersburg, MD (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Disclosed is a communication server that uses a communication mediator to conduct voice/text communication sessions between users with different communications systems through a session initiation protocol (SIP) server. The communication server uses a voice recognition system to interface with participants in communications sessions and to provide a link between the participants and the mediator. The voice recognition system monitors ongoing voice communications for keywords and verbally prompts the participants to provide additional value to the communication session. The mediator can also access and retrieve information directly from a directory or from other data sources through an intelligent data server. Based on the directory information, additional participants can be added to the communication session. The mediator can also establish a connection between the data server, the voice recognition server, and the SIP server so that data requested by participants during a session may be retrieved from the data sources.