The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 08, 2011
Filed:
May. 09, 2008
Claudia Susan Barrett, Wake Forest, NC (US);
Joseph Kuruvilla Chacko, Sheffield, GB;
Krithika Kashinath, Bangalore, IN;
Shirish Trivikram Kuncolienkar, Bangalore, IN;
Leonardo A. Uzcategui, Georgetown, TX (US);
Claudia Susan Barrett, Wake Forest, NC (US);
Joseph Kuruvilla Chacko, Sheffield, GB;
Krithika Kashinath, Bangalore, IN;
Shirish Trivikram Kuncolienkar, Bangalore, IN;
Leonardo A. Uzcategui, Georgetown, TX (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A computer-implemented method for processing service requests in a distributed environment includes routing a type of service request to a first service provider in the distributed environment, the first service provider having a commitment level for handling the service request type, detecting a second service provider in the distributed environment capable of handing the service request type, determining a commitment level of the second service provider to handle the service request type, and responsive to the commitment level of the second provider exceeding the commitment level of the first provider, routing the service request type to the second service provider.