The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 08, 2011
Filed:
Apr. 28, 2006
Claudio Bartolini, Palo Alto, CA (US);
Mathias Jean Rene Salle, Palo Alto, CA (US);
Abdel Boulmakoul, Bristol, GB;
Claudio Bartolini, Palo Alto, CA (US);
Mathias Jean Rene Salle, Palo Alto, CA (US);
Abdel Boulmakoul, Bristol, GB;
Hewlett-Packard Development Company, L.P., Houston, TX (US);
Abstract
Embodiments of the present invention pertain to prioritizing services based on business objectives is described. According to one embodiment, a probability of a service violation occurring within a predetermined time period is determined based on a service level jeopardy threshold being exceeded. The probability of a service violation corresponds to an incident. An alignment of the service level violation with a business objective is computed based on the probability of the service level violation. The incident is prioritized based on the alignment.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile