The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 01, 2011
Filed:
Nov. 26, 2007
Applicants:
Oded Fuhrmann, Zichron Yackov, IL;
Dan Pelleg, Haifa, IL;
Inventors:
Oded Fuhrmann, Zichron Yackov, IL;
Dan Pelleg, Haifa, IL;
Assignee:
International Business Machines Corporation, Armonk, NY (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/048 (2006.01);
U.S. Cl.
CPC ...
Abstract
A method improving a customers experience in a queue located in a three-dimensional virtual environment is provided. The method includes the creation of computer controlled pseudo avatars that are added and removed from queues to create the perception that the queues are moving. A conversational avatar is further provided to engage the customer avatars in conversation.