The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 18, 2011
Filed:
Feb. 14, 2006
Applicants:
Alex A. Simons, Redmond, WA (US);
Wan LI Zhu, Redmond, WA (US);
Chris Shoring, Fall City, WA (US);
David C. West, Port Orchard, WA (US);
Inventors:
Alex A. Simons, Redmond, WA (US);
Wan Li Zhu, Redmond, WA (US);
Chris Shoring, Fall City, WA (US);
David C. West, Port Orchard, WA (US);
Assignee:
Microsoft Corporation, Redmond, WA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
Abstract
Collecting and analyzing usage data from a CRM database provides useful insights into improving future versions of CRM software. Options for the type of data to be collected may be presented and several opportunities may be available to tailor the data to be communicated to the CRM provider.