The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 11, 2011
Filed:
Apr. 30, 2007
Wolfram Nogge, West Chester, PA (US);
Ralf Kaefer, Leimen, DE;
Wolfram Nogge, West Chester, PA (US);
Ralf Kaefer, Leimen, DE;
SAP AG, Walldorf, DE;
Abstract
A method includes providing a technical place object to a Customer Resource Management (CRM) system wherein the technical place object includes information from an Enterprise Resource Management (ERP) system about a technical place including information associated with servicing the technical place. A service object may be provided to the ERP system wherein the service object includes information from the CRM system including information based on the technical place object and a service request associated with the servicing of the technical place. The CRM system may be provided an update of the service object wherein the update is based on a response to the service object by the ERP system.