The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 04, 2011

Filed:

Dec. 31, 2003
Applicants:

Garrett R. Goldfield, Encinitas, CA (US);

William K. Scarvie, Iii, San Diego, CA (US);

David Murray, Carlsbad, CA (US);

Todd Haseyama, Encinitas, CA (US);

Inventors:

Garrett R. Goldfield, Encinitas, CA (US);

William K. Scarvie, III, San Diego, CA (US);

David Murray, Carlsbad, CA (US);

Todd Haseyama, Encinitas, CA (US);

Assignee:

Intuit Inc., Mountain View, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

Help information for a software application is provided based on a user help knowledge base. The user help knowledge base includes a user help profile indicating help information previously selected by the user. Examples of data tracked for the previously selected help information include the application context in which it selected, a presentation mode in which it was presented, at least one associated help topic, and a help content format. The user help knowledge base can further comprise a user profile maintained by the software application. Based on the information in the user help knowledge base, as well as the current context of the application and/or user data entered, the help module selects help information pertinent to the user and the current context of the application. A presentation mode, for example a video mode, an audio mode or a display mode, is selected for the help information as well based on the user help knowledge base.


Find Patent Forward Citations

Goldfield, Garrett. (2011). Providing software application help based on heuristics (U.S. Patent No. 7865829). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/7865829

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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