The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 04, 2011

Filed:

Apr. 22, 2005
Applicants:

Don Robert Hanson, Ii, Beaverton, OR (US);

Joseph Scott Bailey, Portland, OR (US);

Paul Thomas Giesing, Portland, OR (US);

Inventors:

Don Robert Hanson, II, Beaverton, OR (US);

Joseph Scott Bailey, Portland, OR (US);

Paul Thomas Giesing, Portland, OR (US);

Assignee:

McAfee, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 3/00 (2006.01); G06F 15/16 (2006.01); G06F 15/173 (2006.01);
U.S. Cl.
CPC ...
Abstract

A system, method and computer program product are provided for updating help content. Initially, information relating to issues associated with software is gathered from a plurality of users. Such software includes a first set of help content. Next, an additional set of help content is gathered based on the information. Further, the additional set of help content is distributed to the users based on an update schedule, utilizing a network. Thus, the additional set of help content is capable of being integrated with the first set of help content and presented to the user via a single interface, utilizing the software.


Find Patent Forward Citations

Hanson, II, Don. (2011). System, method and computer program product for updating help content via a network (U.S. Patent No. 7865828). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/7865828

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Loading…