The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 21, 2010
Filed:
Nov. 17, 2006
Nathan Ampunan, Novi, MI (US);
Carl J. Hering, Farmington Hills, MI (US);
Christopher L. Oesterling, Troy, MI (US);
Nathan Ampunan, Novi, MI (US);
Carl J. Hering, Farmington Hills, MI (US);
Christopher L. Oesterling, Troy, MI (US);
General Motors LLC, Detroit, MI (US);
Abstract
A method for informing an in-vehicle telematics unit user of a connection status generally includes establishing a connection between the telematics unit and a call center, and initiating communication between the user and a call center service advisor. Next, the communication may be temporarily suspended while maintaining the connection. A connection status signal informing the user of the status of the connection is transmitted from the call center to the telematics unit during the temporary suspension in communication. After the signal is transmitted, the communication between the user and the call center service advisor is ultimately restored.