The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 14, 2010

Filed:

Jun. 14, 2002
Applicants:

Stacey Schneider, San Francisco, CA (US);

Daniel Salzer, Piedmont, CA (US);

David Tchankotadze, Sunnyvale, CA (US);

Kanchan Shringi, Foster City, CA (US);

Inventors:

Stacey Schneider, San Francisco, CA (US);

Daniel Salzer, Piedmont, CA (US);

David Tchankotadze, Sunnyvale, CA (US);

Kanchan Shringi, Foster City, CA (US);

Assignee:

Siebel Systems, Inc., San Mateo, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 7/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method of, and a computer for, processing a query. The method includes receiving the query in a first language at a computerized messaging device, the first language being one of different languages. A template in the first language is then selected from one of the different languages and query data corresponding to the first language is retrieved from a database of query data. The method includes populating the template with template data corresponding to the first language to define a query response in the query language, and communicating the query response from the device to a recipient.


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