The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 14, 2010
Filed:
Jan. 12, 2010
Roger Aboujaoude, Ocean Township, NJ (US);
Hossein Eslambolchi, Los Altos Hills, CA (US);
Ming-chin LU, Holmdel, NJ (US);
John Mccanuel, Bailey, CO (US);
Jamie Montero, Tinton Falls, NJ (US);
Sorabh Saxena, Hoboken, NJ (US);
Roger Aboujaoude, Ocean Township, NJ (US);
Hossein Eslambolchi, Los Altos Hills, CA (US);
Ming-Chin Lu, Holmdel, NJ (US);
John McCanuel, Bailey, CO (US);
Jamie Montero, Tinton Falls, NJ (US);
Sorabh Saxena, Hoboken, NJ (US);
AT&T Intellectual Property II, L.P., Reno, NV (US);
Abstract
In accordance with a method of managing work flow, tasks associated with a telecommunications service order from a plurality of worklists of computing source systems are merged into a merged worklist. Each computing source system maintains a respective worklist that includes a task associated with the service order. The tasks of the service order in the merged worklist are prioritized into a prioritized sequence to be completed on a work-when-ready basis. An error in completion of a task associated with a worklist of a source system is detected and a new task to correct the detected error is generated. Further, the worklist of the source system associated with the detected error is updated with the new task and the new task is integrated into a proper position of the prioritized sequence in the merged worklist in accordance with the work-when-ready basis.