The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 23, 2010
Filed:
Nov. 30, 2004
Nicholas Roy Manson, Kitchener, CA;
Jonathan Robert Bezeau, Waterloo, CA;
David Hamm, Toronto, CA;
Dennis Gordon Snowdon, Toronto, CA;
Nicholas Roy Manson, Kitchener, CA;
Jonathan Robert Bezeau, Waterloo, CA;
David Hamm, Toronto, CA;
Dennis Gordon Snowdon, Toronto, CA;
Siebel Systems, Inc., San Mateo, CA (US);
Abstract
Methods and apparatuses for tiered customization for an application with a plurality of users. In one embodiment, an application with various options for different users has a tiered system for customization to provide cost efficiency. For example, in a tiered system for customization, multiple option values can be specified for one option at multiple tiers of user group hierarchy and resolved based on the tier hierarchy to balance the capability for deep customizability, and the efficiency of resource usage. For example, a deep customizable hosted Customer Relationship Management (CRM) application allows customization from company level to individual user level.