Method of and system for returning a consumer product in a retail environment so as to prevent or reduce employee theft, as well as provide greater accountability for returned merchandise in retail store environments

Abstract

A method of and system for returning a consumer product in a retail environment and preventing or reducing employee theft of returned merchandise in retail store environments and providing greater accountability for returned merchandise in retail store environments. The method comprises providing an image capturing and processing system at the retail environment, including a system housing having an imaging window and generating and projecting a field of view through the imaging window, and into a 3D imaging volume definable relative to the imaging window. The digital image capturing and processing system produces one or more digital images of consumer goods (i.e. products) passing within the 3D imaging volume. Identification (ID) data for the consumer returning the purchased goods is entered into a host system connected to the digital image capturing and processing system, as well as identification data for the employee to whom the goods are being returned. The digital image capturing engine captures one or more digital images of returned products and these digital images are provided to the host system. The host system generates an electronic document containing identification data for the customer and employee along with the one or more digital images of the returned product or merchandise. The electronic document is then transmitted from the host system to a database server associated with the retail store environment, for storage and subsequent processing. By virtue of the present invention, it is now possible to prevent or reduce employee theft of returned merchandise in retail store environments and provide greater accountability for returned merchandise in such store environments.