The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 05, 2010
Filed:
Aug. 31, 2005
Matthew P. Stanek, Leander, TX (US);
William H. Berger, Austin, TX (US);
Todd P. Bowen, Austin, TX (US);
Matthew P. Stanek, Leander, TX (US);
William H. Berger, Austin, TX (US);
Todd P. Bowen, Austin, TX (US);
Time Warner Cable, Inc., New York, NY (US);
Abstract
An STB analysis system comprises an STB checker client and an STB analysis server. The STB checker client comprises an STB query interface to communicate with the STB analysis server to acquire information indicative of the operational status of an STB and to display the information graphically. A user requests data relating to a particular STB by entering the MAC address of an STB into a query field. The STB checker client interacts with an STB analysis server to acquire information relating to the subscriber associated with the STB MAC address, the services authorized for the STB, and data indicative of the status and performance of the STB. In addition, the STB analysis server interacts with the STB operating system to retrieve diagnostic data from the STB logs. The STB checker client further is adapted to permit remotely resetting the STB regardless of its current status.