The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 14, 2010
Filed:
Jun. 20, 2002
Jon R. Degenhardt, Mountain View, CA (US);
Peter A. Thorson, Oakland, CA (US);
Arjun Chandrasekar Iyer, Foster City, CA (US);
Jon R. Degenhardt, Mountain View, CA (US);
Peter A. Thorson, Oakland, CA (US);
Arjun Chandrasekar Iyer, Foster City, CA (US);
Siebel Systems, Inc., San Mateo, CA (US);
Abstract
An embodiment of the present invention describes a method and system for using related data from external systems employing incompatible character sets to affect a business process. For one embodiment, a first external system uses a first character set. A first data set is received from the first external system, the first data set using the first character set. A second external system uses a second character set. A second data set is received from the second external system, the second data set using the second character set. The first data set and the second data set are converted to use a third character set, the third character set a superset of the first character set and the second character set. The first data set and the second data set, as converted and integrated, are then used to effect one or more business processes. For one embodiment, the third character set is Unicode.