The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 24, 2010
Filed:
Jan. 31, 2003
Applicants:
Marc J. Neuberger, Arlington, MA (US);
Erin M. Panttaja, Somerville, MA (US);
Inventors:
Marc J. Neuberger, Arlington, MA (US);
Erin M. Panttaja, Somerville, MA (US);
Assignee:
Comverse, Inc., Wakefield, MA (US);
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/00 (2006.01);
U.S. Cl.
CPC ...
Abstract
An interactive voice response system has speak-ahead capabilities similar to type-ahead IVR systems by determining multi-level grammars for responses. Preferably, an existing IVR application is processed automatically to generate a multi-level grammar database that can then be used in recognizing multi-level responses by a user.