The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 17, 2010
Filed:
May. 07, 2008
Applicants:
Filomena Ferrara, Marino, IT;
Luca Landi, Marino, IT;
Inventors:
Filomena Ferrara, Marino, IT;
Luca Landi, Marino, IT;
Assignee:
International Business Machines Corporation, Armonk, NY (US);
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2006.01);
U.S. Cl.
CPC ...
Abstract
Systems and methods are provided to automatically predict wait times for customers to obtain service transactions at a service establishment, wherein wait times are estimated based on a combination of wait time values determined from current and historical service information that is collected, stored and processed over time.