The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 27, 2010
Filed:
Apr. 02, 2003
Manish Mangal, Overland Park, KS (US);
Doug Williams, Olathe, KS (US);
Fred Rogers, Olathe, KS (US);
Larry Young, Gardner, KS (US);
Manish Mangal, Overland Park, KS (US);
Doug Williams, Olathe, KS (US);
Fred Rogers, Olathe, KS (US);
Larry Young, Gardner, KS (US);
Sprint Spectrum L.P., Overland Park, KS (US);
Abstract
A method and system for routing a call based on calling device type is disclosed. In a communication network, an originating switch may receive a call request from a calling device seeking to connect with a dialed number. The originating switch may responsively send into a signaling system a call-setup message that conveys information including a calling device type indicator, such as a serial number of the calling device. A controller may then use the calling device type as a basis to select a destination to which the call should be routed in order to facilitate connecting with the dialed number. The invention can be usefully employed to facilitate routing of customer service calls concerning a calling device.