Method and system for automatic teller machine cash management

Abstract

There is provided a management apparatus associated detachably with a cash cassette for managing the cash cassette storing bills or coins for cash transactions with users at an automatic teller machine. The cash cassette includes an error information recording area for recording identification information identifying a type of error in the event of occurrence of the error, and a count information recording area for recording count information indicating the number of bills or coins expected to be in the cash cassette. Based on the identification information acquired from the error information recording area, the management apparatus determines whether a predetermined type of error has occurred. When determining that such a type of error has occurred, the management apparatus outputs an instruction to management staff to count the number of bills or coins in the cash cassette, or when determining that such a type of error has not occurred, it outputs the count information from the count information recording area.