The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 13, 2010
Filed:
Jan. 27, 2006
Tomohiro Hikita, Kawasaki, JP;
Yoshihiro Kimura, Kawasaki, JP;
Ikuko Tachibana, Kawasaki, JP;
Toshiaki Hayashi, Kawasaki, JP;
Takashi Tanifuji, Kawasaki, JP;
Keisuke Horigami, Kawasaki, JP;
Yasutaka Tanikawa, Kawasaki, JP;
Tomohiro Hikita, Kawasaki, JP;
Yoshihiro Kimura, Kawasaki, JP;
Ikuko Tachibana, Kawasaki, JP;
Toshiaki Hayashi, Kawasaki, JP;
Takashi Tanifuji, Kawasaki, JP;
Keisuke Horigami, Kawasaki, JP;
Yasutaka Tanikawa, Kawasaki, JP;
Fujitsu Limited, Kawasaki, JP;
Abstract
When a fault is detected by a surveillance agent mounted in a user device, fault information is reported to a maintenance center device by an electronic mail through an internet. The user device is provided with a connect confirmation unit to prepare and transmit connect confirmation mails of a plurality of patterns different in mail content, and the maintenance center device is provided with a diagnosis unit, which diagnose a mail transmission environment of the user device from the reception result of one or a plurality of connect confirmation mails received within a fixed period of time and transmits a diagnosis result to the user device by the electronic mail.