The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 13, 2010
Filed:
Apr. 03, 2006
Dennis L. Zoeckler, Brighton, MI (US);
Bruce A. Groskreutz, Grand Blanc, MI (US);
Thomas A. Gault, Troy, MI (US);
Dennis L. Zoeckler, Brighton, MI (US);
Bruce A. Groskreutz, Grand Blanc, MI (US);
Thomas A. Gault, Troy, MI (US);
General Motors LLC, Detroit, MI (US);
Abstract
A method for network denial case generation includes receiving a plurality of third-party carrier call records associated with a plurality of subscriber telematics units at a call center wherein each call record includes a call status, determining at least one call record having a failure condition based on the call status, determining a subscriber telematics unit associated with the call record having the failure condition, and determining a network denial case action for the subscriber telematics unit based on the failure condition. A computer usable medium with suitable computer program code is employed for network denial case generation.