The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 06, 2010

Filed:

Dec. 01, 2006
Applicant:

John G. Lert, Jr., Quincy, MA (US);

Inventor:

John G. Lert, Jr., Quincy, MA (US);

Assignee:

Modiv Media, Inc., Quincy, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 90/00 (2006.01); G06F 17/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

System and method for integrating multiple customer ordering channels into a single service queue to obtain goods or services from a provider includes enabling customers to request service for goods or services from the provider using multiple ordering channels, and arranging the service requests placed using the ordering channels in a single service queue based on the time at which each is placed regardless of the ordering channel used. The ordering channels may include one or more ticket dispensers which dispenses tickets having the next number in the service queue to waiting customers, one or more computerized ordering systems which enable ordering of goods or services from the provider via a computer or other processing device, and combinations thereof.


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