The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 06, 2010
Filed:
Jan. 10, 2005
Applicants:
Robert R. Bushey, Cedar Park, TX (US);
Benjamin Anthony Knott, Round Rock, TX (US);
Sarah Korth, Chicago, IL (US);
Inventors:
Robert R. Bushey, Cedar Park, TX (US);
Benjamin Anthony Knott, Round Rock, TX (US);
Sarah Korth, Chicago, IL (US);
Assignee:
AT&T Intellectual Property I, L.P., Reno, NV (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 3/00 (2006.01);
U.S. Cl.
CPC ...
Abstract
A method of processing a call is disclosed. The method can transform speech input from a caller of a call into text and convert the text into an object and an action. The method determines a call destination based on the object and the action. The method can route the call to a destination when a caller is not in compliance with at least one business rule. The method can further route the call to the call destination when the caller is in compliance.