The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 22, 2010

Filed:

May. 17, 2005
Applicants:

Matthew J. Bangel, Poughkeepsie, NY (US);

Robert G. Madsen, Apalachin, NY (US);

James A. Martin, Jr., Endicott, NY (US);

Douglas G. Murray, Johnson City, NY (US);

Inventors:

Matthew J. Bangel, Poughkeepsie, NY (US);

Robert G. Madsen, Apalachin, NY (US);

James A. Martin, Jr., Endicott, NY (US);

Douglas G. Murray, Johnson City, NY (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

Under the present invention, when an error condition for the computer system is identified, settings for a series of demographical factors of the computer system are determined. These settings are compared to settings for the demographical factors during at least one previous instance of the error condition to identify a similar error scenario. Then any corrective actions that were taken to address the at least one previous instance of the error conditions are determined and possibly used to resolve the current error condition.


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