The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 01, 2010
Filed:
Jan. 13, 2005
Ellis Edward Bishop, Austin, TX (US);
Randy Scott Johnson, O'Fallon, MO (US);
James Michael Kenley, Erie, CO (US);
Tedrick Neal Northway, Wood River, IL (US);
H. William Rinckel, Prospect, CT (US);
Clea Anne Zolotow, Golden, CO (US);
Ellis Edward Bishop, Austin, TX (US);
Randy Scott Johnson, O'Fallon, MO (US);
James Michael Kenley, Erie, CO (US);
Tedrick Neal Northway, Wood River, IL (US);
H. William Rinckel, Prospect, CT (US);
Clea Anne Zolotow, Golden, CO (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method is disclosed for managing the performance of shared computing resources in furtherance of delivering on-demand IT services to multiple customers. The inventive method comprises predicting the performance of resources allocated among the customers to minimize performance related problems; preventing performance related problems by evaluating the impact of changes in resource allocations; reacting to performance alerts to resolve performance related problems; and determining the appropriate level of resource performance needed in service level agreements, and that these requirements detailed in the service level agreements are achieved. This Performance Management method ensures that the demands of the customers are not affected by the allocation and utilization of the shared IT resources.