The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 04, 2010
Filed:
Sep. 22, 2003
Martha L. Denham, Seattle, WA (US);
Kimberly A. Rachmeler, Seattle, WA (US);
Jeffrey P. Bezos, Greater Seattle, WA (US);
Martha L. Denham, Seattle, WA (US);
Kimberly A. Rachmeler, Seattle, WA (US);
Jeffrey P. Bezos, Greater Seattle, WA (US);
Amazon Technologies, Inc., Reno, NV (US);
Abstract
A system, method and computer-readable medium for facilitating customer service feedback utilizing embedded feedback links are provided. A consumer generates an inquiry to a service provider. The service provider generates a responsive communication that includes at least one feedback link embedded within the response communication. The consumer can manipulate the feedback link to instantiate a variety of actions, including the escalation of the consumer inquiry.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile