The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 27, 2010

Filed:

Dec. 02, 2004
Applicants:

Vincent Groff, Dunwoody, GA (US);

Steve Calzone, Duluth, GA (US);

John Kelly King, Asheville, NC (US);

Bruce Beeco, Buford, GA (US);

Inventors:

Vincent Groff, Dunwoody, GA (US);

Steve Calzone, Duluth, GA (US);

John Kelly King, Asheville, NC (US);

Bruce Beeco, Buford, GA (US);

Assignee:

Cox Communications, Inc., Atlanta, GA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04N 7/16 (2006.01);
U.S. Cl.
CPC ...
Abstract

Methods and systems provide customer support services through interactive television sessions via a cable services network. Cable services customers may pay bills or enroll in automatic bill payment via interactive television sessions. Information on pending work orders, answers to frequently asked questions and helpful service provider contact information may be obtained from a data services system through an interactive television session via a cable services network.


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