The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 13, 2010
Filed:
Apr. 24, 2007
Michael D. Harris, Sunnyvale, CA (US);
Michael D. Harris, Sunnyvale, CA (US);
NetApp, Inc., Sunnyvale, CA (US);
Abstract
The present invention is directed to an automatic generation of a support collateral as well as to an automatic generation of core files. In one embodiment, a support collateral is automatically generated when a core file is generated. The support collateral is information used to support diagnosis of potential problems. A computer appliance further includes a framework of rules organized by a subsystem. A subsystem is a functional component of the computer appliance. Rules are evaluated when an inflection point is encountered. An inflection point is a critical point in processing where processing is interrupted. A core file is generated for the computer appliance when indicated to do so by a rule.